Our verdict
Fathom and Granola are both general-notetaker tools for restaurants. On our independent rubric, Fathom scores 4.5/5 versus 4.2/5 for Granola. Choose Fathom if you're Individuals who want unlimited free recording and transcription or Sales teams wanting CRM sync, Deal View, and AI scorecards; choose Granola if you're People who take their own notes and want AI to enhance rather than replace them or Users who refuse to send a bot into meetings.
Side-by-side comparison
| Metric | Fathom | Granola |
|---|---|---|
| Editorial score | 4.5/5 | 4.2/5 |
| G2 rating | — | — |
| Capterra rating | — | — |
| Starting price | Free; Premium $16/user/mo annual ($20 monthly) | Free (Basic, limited meeting history); Business $14/user/mo |
| Free tier | ||
| Free trial | ||
| Integrations | 8 · Zoom, Google Meet, Microsoft Teams… | 6 · Attio, Notion, Slack… |
| Best for | Individuals who want unlimited free recording and transcription, Sales teams wanting CRM sync, Deal View, and AI scorecards, Users who want a choice of bot-free or bot capture | People who take their own notes and want AI to enhance rather than replace them, Users who refuse to send a bot into meetings, Teams that want meeting context piped into other AI tools via MCP/API |
| Category | general-notetaker | general-notetaker |
| Founded | 2020 | 2023 |
| HQ | San Francisco, California, USA | London, United Kingdom |
A teal check marks the stronger option on each measurable row. Ratings are sourced from G2/Capterra with attribution on each listing.
Fathom
- Unlimited free recording, transcription, and storage
- Choice of bot-free or bot capture
- Strong sales tooling (Deal View, AI scorecards, CRM sync)
- Affordable Premium tier (~$16/mo annual)
- Free plan limited to 5 AI summaries per month
- Team tiers require a 2-user minimum
- Multilingual coverage trails the broadest competitors
Granola
- No bot in the call — capture via computer audio
- Enhances your own notes instead of replacing them
- Strong momentum: $125M Series C at a $1.5B valuation (March 2026)
- MCP/API lets meeting context power Claude, ChatGPT, and other AI tools
- Free Basic tier has limited meeting history
- Advanced integrations (Notion, Slack, HubSpot, Attio, Affinity, Zapier) require Business
- No sales coaching or conversation-intelligence analytics
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