Our verdict
Fireflies.ai and Granola are both general-notetaker tools for restaurants. On our independent rubric, Fireflies.ai scores 4.4/5 versus 4.2/5 for Granola. Choose Fireflies.ai if you're Multilingual teams needing 100+ language transcription or Companies that want CRM and Slack push on a mid-tier plan; choose Granola if you're People who take their own notes and want AI to enhance rather than replace them or Users who refuse to send a bot into meetings.
Side-by-side comparison
| Metric | Fireflies.ai | Granola |
|---|---|---|
| Editorial score | 4.4/5 | 4.2/5 |
| G2 rating | — | — |
| Capterra rating | — | — |
| Starting price | Free; Pro $10/seat/mo annual ($18 monthly) | Free (Basic, limited meeting history); Business $14/user/mo |
| Free tier | ||
| Free trial | ||
| Integrations | 7 · Zoom, Google Meet, Microsoft Teams… | 6 · Attio, Notion, Slack… |
| Best for | Multilingual teams needing 100+ language transcription, Companies that want CRM and Slack push on a mid-tier plan, Buyers who want a generous free tier with unlimited transcription | People who take their own notes and want AI to enhance rather than replace them, Users who refuse to send a bot into meetings, Teams that want meeting context piped into other AI tools via MCP/API |
| Category | general-notetaker | general-notetaker |
| Founded | 2016 | 2023 |
| HQ | San Francisco, California, USA | London, United Kingdom |
A teal check marks the stronger option on each measurable row. Ratings are sourced from G2/Capterra with attribution on each listing.
Fireflies.ai
- Free plan with unlimited transcription and AI summaries
- Transcription in 100+ languages with auto-detection
- Conversation intelligence and team talk-time analytics
- Affordable Pro tier at $10/seat/mo annual
- AI features are metered by a credit system
- Salesforce, HubSpot, and Slack integrations require Business ($19/seat) or higher
- Enterprise tier is annual-billing only
Granola
- No bot in the call — capture via computer audio
- Enhances your own notes instead of replacing them
- Strong momentum: $125M Series C at a $1.5B valuation (March 2026)
- MCP/API lets meeting context power Claude, ChatGPT, and other AI tools
- Free Basic tier has limited meeting history
- Advanced integrations (Notion, Slack, HubSpot, Attio, Affinity, Zapier) require Business
- No sales coaching or conversation-intelligence analytics
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